Frequently Asked Questions
Have a question? We’re here to help! If you don’t find the answer you’re looking for,
please contact us.
WHERE ARE YOU LOCATED?
Amaris Banquet Hall is a new event venue located in Orland. We are a half mile from Interstate 5, 100 miles north of Sacramento, and 20 miles west of Chico.
CAN I COME SEE THE SPACE?
Yes! Absolutely! We would love to walk through the space with you and answer all of your questions. Click here
WHAT IS THE VENUE CAPACITY?
Round Tables & Chairs - 60 guests
Rectangular Tables & Chairs - 48 guests
Classroom Style Set Up (Single Side) - 24 guests
Chairs only (Theater Style) - 60 guests
For photos and more information: Click Here
CAN I HOLD A DATE?
We do not hold dates until the Rental Agreement is signed and payment is made. It's on a first come, first served basis.
HOW DO I RESERVE MY EVENT DATE?
A non-refundable rental fee payment must be made in full and a Rental Agreement signed.
IS THERE A MINIMUM AGE FOR RENTING THE VENUE?
Yes. All renters must be at least 25 years of age.
CAN I ARRIVE EARLY TO SET UP PRIOR TO MY EVENT?
Your rental time period will include your set up/decorating as well as the time of your event up to when you leave. Extra hours may be added based on availability at a rate of $100 per hour. Early check in requests must be made at least 24 hours in advance.
HOW LONG DO I HAVE ACCESS TO THE VENUE ON THE DAY OF MY EVENT?
Standard rental time is 7 hours, which includes set up time prior to your event and time for clean up at the time your event ends. Additional hours may be added based on availability at a rate of $100 per hour.
WHEN DO I NEED TO HAVE EVERYTHING OUT OF THE SPACE?
We require everything out of the space at the end of your contracted rental time.
ARE TABLES AND CHAIRS PROVIDED?
Yes, tables and chairs are included with your rental.
ARE LINENS INCLUDED?
Linens are not included in the rental fee unless otherwise stated. Linens are available to rent through Amaris at a reasonable rate. Please ask for details.
How far in advance do we require a final headcount for your event?
We ask to receive your final headcount no later than 2 weeks prior to your event.
WHO PROVIDES PLATES, SILVERWARE, GLASSWARE, ETC?
These items are not included with rental fee. Amaris has a limited inventory of rental items such as servingware, plates, silverware and more. Please ask for details.
WHO DOES THE SETUP AND BREAKDOWN OF MY TABLES AND CHAIRS?
We set up the initial tables and chairs as close to your requested style as possible. Any movement of them during the rental time is the renter’s responsibility. After the event is over, you may leave the chairs and tables in the space, and we will clean them and prep for the next event.
Click here for our Room Layout Guide
DO YOU HAVE WI-FI?
Yes, free wi-fi is included in the rental.
DO YOU HAVE A SOUND SYSTEM?
Some sound equipment is available at Amaris. We have a cordless microphone and speaker available for rent. And the main room has Bose house speakers with a receiver, blue tooth capability, and an auxiliary cord available for use at no charge. You can connect or plug in a phone or ipad to play music on this system.
DO YOU HAVE A STAGE?
Not at this time. We would be happy to make arrangements for a rental stage at an additional cost.
ARE THERE DECORATING RESTRICTIONS?
Yes. You may only affix objects to the walls with painter's tape or command strips. We do not allow the use of regular tape, glitter, confetti, stickers or silly string. Rose petals, rice, bird seed and/or sparklers are also prohibited inside or outside the venue.
ARE CANDLES ALLOWED?
No open flames are allowed. Battery operated candles are permitted.
DO YOU REQUIRE A CLEANING/DAMAGE DEPOSIT?
Yes. (Please see rate schedule for details.)
IS ON-SITE STAFF PROVIDED FOR MY EVENT?
Amaris Staff will be available from set up to the end of your event. During your event, Amaris Staff will handle all maintenance pertaining to the facility, restocking restroom supplies, etc. Amaris Staff are not available to bus tables, assist in decorating, or otherwise serve the event itself.
CAN I USE ANY CATERER FOR MY EVENT?
Yes.
Farwood Bar & Grill, our restaurant next door, is available to provide catering and bar services for your event.
You can use an outside catering service. We require that any caterer you use be licensed and insured.
You may provide your own food and beverages for your event. All cooking must be done off site.
DO YOU HAVE A LIST OF LOCAL VENDORS?
Yes. Please ask for details.
DO YOU ALLOW ALCOHOL?
Yes. In most cases, renters may hire a bar service or bring their own alcohol. Farwood is available to provide classic or custom bar services for your event, or just a bartender to serve. In some cases, an ABC permit and $100 fee is required.
IS SMOKING ALLOWED?
Smoking is not allowed inside the venue, on the patio, or within 20 feet of an entrance to the building (City of Orland ordinance). This includes cigars, cigarettes, and vaping.
WHAT IS YOUR RESTROOM SITUATION?
We have two large ADA restrooms available.
WHAT IS THE PARKING SITUATION?
We are located in downtown Orland, and there is ample public parking to support a full-size event.
IS IT WHEELCHAIR ACCESSIBLE?
Yes. Our Venue and our restrooms are all accessible.
CAN WE USE THE BACK PATIO FOR OUR EVENT AS WELL?
The back patio is not currently finished, however the space may be rented for exclusive use for a fee of $100.
WHAT IS REQUIRED FOR CLEAN UP?
All items brought in for your event must be removed from the space at the end of your rented time. (Up to (4) trash bags may be left behind.) There is a detailed Renter Cleaning List posted in the kitchen. Extra bags of trash, cardboard boxes and other large items must be removed from the space.
CAN I HAVE A FOOD TRUCK?
Yes. 14 days' notice is required for us to accommodate a food truck. A $100 fee applies for the use of additional space.
WHAT FORMS OF PAYMENT DO YOU TAKE?
We accept cash, checks, and all major credit cards.
WHAT IS YOUR CANCELLATION POLICY?
All rental payments are non-refundable. If (30 days or more before your event) you need to change the date, and we have the date available, we will be happy to move your date at no additional cost. We do not hold credit for cancelled events.
HOW FAR IN ADVANCE SHOULD I BOOK?
We encourage planning ahead and early booking up to 24 months in advance.
DO I HAVE TO PROVIDE INSURANCE FOR MY EVENT?
A certificate of insurance including Host Liquor Liability is required if alcohol will be provided at your event. Details will be provided separately.
FOR ANSWERS TO ALL OTHER QUESTIONS CONTACT US!
